Privacy Policy
1. Overview
Alakis Virtual respects the privacy of its clients, employees, and website visitors. We are committed to protecting personal data in accordance with international data protection standards including GDPR principles.
2. Information We Collect
We may collect:
- Name, email, phone number
- Business information
- Employment-related information (for staffing purposes)
- Customer data processed on behalf of clients
- Website usage data
3. How We Use Information
Data is used to:
- Deliver workforce services
- Manage client accounts
- Monitor performance
- Improve operational processes
- Comply with legal obligations
We do not sell personal data.
4. Client Data Processing
When providing virtual workforce services, we may process: customer contact details, order information, CRM records, and sales and marketing data. Processing occurs strictly within the agreed scope of work.
5. Data Security Measures
We implement:
- Role-based access control
- Secure password policies
- Internal confidentiality agreements
- Encrypted communications
- Restricted device access
6. Data Sharing
We may share data only with: secure cloud service providers, payment processors, and legal authorities if legally required. All partners operate under confidentiality obligations.
7. Data Retention
Client data is retained only as long as required for service delivery or legal compliance.
8. Your Rights
Individuals may request:
- Access to their personal data
- Correction of inaccuracies
- Data deletion
- Withdrawal of consent
Requests can be submitted to: virtualsupport@alakisinnovations.com
9. Updates to Policy
We may update this Privacy Policy as required by regulatory changes.
Contact
For questions about this policy, contact us at virtualsupport@alakisinnovations.com.